
Morgan Furniture owners of Hunterhome and La-Z-Boy brands, comprising of 40 retail stores across New Zealand and Australia, chose Capstone to develop an iPad-based POS app which integrates seamlessly with the NetSuite ERP system, providing real-time inventory updates and order management, ensuring superior delivery of a unique in-store experience.
The native app features a catalog-style interface, enabling salespeople to guide customers through product selection and seamless ordering, with advanced ability to check stock availability in real time and provide superior customer centric solutions.
The Hunterhome and La-Z-boy sales teams can now sit down one-on-one with customers, swipe effortlessly through the product range, related products and relevant colour swatches in high resolution. Inventory levels and lead time information for the thousands of product iterations are readily available to the team ensuring accurate information is always passed onto the customer.
Branded quote information is emailed to the customer or printed within store, providing a seamless customer experience.
Capstone team of highly skilled engineers maintain the API that integrates seamlessly with the NetSuite ERP system, delivering superior system integration management – ensuring a complete customer experience!